Level 1 Desktop Support Technician | Managed Service Provider | Fantastic Growth Opportunities for you!
IT Support Professionals – send in your resume as this is a great place to work, lots of variety and fantastic opportunities to grow professionally.
IT Support Professionals – send in your resume, as this is a great place to work with plenty of variety, different challenges to tackle all the time, and fantastic opportunities to grow your career professionally!
We are searching for a Level 1 Desktop Support Technician that’s driven to provide exceptional customer service, LOVES the IT industry and keeping up to date with technologies and challenges.
Our client is a Managed Service Provider (MSP) located in north of Brisbane City at Ashgrove, are continuously picking up new customers and growing. For this reason, they now require another smart individual to join their small agile team!
You will be primarily responsible for answering and logging inbound Client calls, and providing a high level of service in resolving any Client queries or issues. Hence having strong verbal communication skills is a must! You will also be involved with escalating Client queries to 2nd or 3rd level support resources, as appropriate.
For this role you need to have over 1 year commercial experience, with demonstrated skills and understanding of Technical Networking concepts and Microsoft Operating/Server Systems, as well as show a passion for providing outstanding customer service – above and beyond just closing the ticket!!
IS THERE GROWTH OPPORTUNITIES? YES…there sure is! Training is provided for the right candidate with the right attitude to become a Level 2!!
The following skills and experience are required to be considered for this position:
PLEASE NOTE: As part of the application process, we request you to please ensure you have attached your resume as well as your cover letter outlining your suitability for this position.
So if the above sounds like what you are looking for, then don’t hold back, contact us now, APPLY, and find out more…
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