My client is a large Global organization listed in the Australian Stock Exchange (ASX), providing leading engineering and infrastructure management services on world-class resource, infrastructure and energy projects.
As the business continues to do well, a critical requirement has become available for an IT Technical Systems Analyst.
The ideal candidate needs to come from a strong infrastructure (Desktop/Helpdesk) background, who has over time gained experience within the IT audit/analysis space. This position may also involve providing hands-on support (2nd and 3rd level).
The role will initially (for the first 3 months) involve you travelling to various sites nationally around Australia to understand the business, as well as their IT systems in place.
You will be required to analyse current support arrangements, IT Systems, CAD Applications, performing workshops, mapping business process to IT systems, providing Process Improvement, developing and reviewing business cases, documenting and reporting.
The purpose of this will be to understand and document the necessary/critical infrastructure and applications required for the business to run and grow, in essence building a knowledge library that will be used for new sites.
You will become the subject matter expert (SME), the “go to” person, for the existing and new sites.
The following skills and experience is required to be considered for this position:
Having experience with engineering software products such as CAD would be an advantage. Understanding of ITIL would also be desirable.
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