Technical Support Engineer Level 2/3 | Windows Server/Admin| Managed Service Provider | Brisbane Northside
Are you a technology enthusiast? Love providing outstanding customer service? Want to make a real difference?
If you are searching for a place that gives you variety, different challenges to tackle all the time, a small team environment that’s like family, a private organisation that’s experiencing growth, and a place where there is great career growth potential for the future... THEN THIS COULD BE FOR YOU!!!
We are searching for a Technical Support Engineer (Level 2/3) experience with Windows Server/Admin Support to be involved with varied and interesting tasks at multiple customer sites.
Our client is a managed service provider (MSP), has a great team, experiencing growth, and a work environment that will enable you to put your thoughts and ideas forward!
The Windows Server Support Engineer is primarily responsible for answering escalated Client calls of a technically more complex nature and resolving any escalated Client queries and issues, providing a high level of service in doing so. This means that you will be the Technical Escalation point for the internal team
Our client prides themselves in providing outstanding customer service! Though most of the work will be resolved within the Ashgrove office, some on-site work around Brisbane is required.
You will also be involved in everything from the easy fix through to the complex design – a full 360 degree role! This also includes assisting our client’s customers with their IT strategy, systems implementations and recommendations for information technology use within their business, as well as management and maintenance of small/medium business systems, networks and infrastructure.
We are looking for an ambitious, customer focused and highly skilled person, someone that’s passionate for providing outstanding customer service – above and beyond just closing the ticket!!
The following skills and experience are required to be considered for this position:
So if you want to be part of this growing and highly effective team, and you want to grow your career and become an integral part of an IT Solutions business, then this is for you!
The client aims to move quickly for the right candidate! So if the above sounds like what you are looking for, then don’t hold back, contact us now, APPLY by emailing through your resume and cover letter, and find out more…
Mohsheen Malek and Praneil Raniga
Recruit and Deliver Pty Ltd
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